At Restroom Alert we know that our subscribers rely on us as an important part of their business processes and customer interactions. We take this responsibility seriously, and the security and reliability of the software, systems and data that make up the Restroom Alert application are our top priority.

 SSL

All information travelling between your browser and Restroom Alert is protected from eavesdroppers with 256-bit SSL encryption.

Firewalls

The Restroom Alert application – including your data – rests securely behind Cisco-powered firewalls.

Strong encryption

Particularly sensitive information – customer cell numbers and your account’s billing and payment details – are encrypted in our database.

Physical security

The Restroom Alert servers are located in Amazon’s state-of-the-art data centers. Amazon Web Services is a secure, durable technology platform with industry-recognized certifications and audits: PCI DSS Level 1, ISO 27001, FISMA Moderate, HIPAA, and SAS 70 Type II.

Reliability

Managed hosting

Restroom Alert has chosen Amazon Web Services for our hosting needs. With clients like Ticketmaster, Virgin Atlantic, The Guardian, Newsweek, PBS, Outback Steakhouse, 37 Signals, Foursquare, Urban Spoon and Yelp, we know Amazon provides the hardware, service and expertise you expect.

Redundant servers and data centers

The Restroom Alert infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure.

Amazon’s services and data centers have multiple layers of operational and physical security to ensure the integrity and safety of your data. Visit their Security Center page to learn more.

Backups

The data in your Restroom Alert account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up nightly and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.

If you have any security concerns or questions feel free to contact us at info@RestroomAlert.com.